Terms of service

By accessing or using our website, you agree to comply with these terms and conditions:

1. Use of Website:

You may use our website for lawful purposes and in accordance with these Terms of Service. You agree not to:

  • Violate any applicable laws or regulations.
  • Interfere with the security or functionality of our website.
  • Transmit any malicious code, viruses, or harmful materials.
  • Use our website to engage in any fraudulent or illegal activities.

2. Product Information and Pricing:

We strive to provide accurate and up-to-date information about our products, including descriptions, prices, and availability. However, we do not guarantee the accuracy or completeness of such information. We reserve the right to modify or discontinue products or services at any time without prior notice. Pricing is subject to change without notice.

3. Ordering and Payment:

By placing an order through our website, you agree to provide accurate and complete information about yourself, including billing and shipping details. You authorize us to charge your chosen payment method for the total amount of your order, including taxes and shipping fees. Payment processing is facilitated through secure third-party payment gateways.

4. Shipping and Delivery:

We will make reasonable efforts to fulfill and deliver orders in a timely manner. However, delivery times may vary depending on factors beyond our control, such as shipping carriers and destination location. We are not responsible for delays or damages during transit.

5. Returns and Refunds:

Please refer to our Returns Policy for information about returning products and requesting refunds. We reserve the right to refuse returns or exchanges that do not comply with our policy.

6. Intellectual Property:

All content, trademarks, logos, and intellectual property displayed on our website are owned by Keyana or licensed to us. You may not use, reproduce, or distribute any content from our website without prior written permission.

7. Limitation of Liability:

To the fullest extent permitted by law, Keyana and its affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or the purchase of products or services from us.

8. Changes to Terms of Service:

We reserve the right to update or modify these Terms of Service at any time without prior notice. By continuing to use our website after such changes, you agree to be bound by the updated terms.

9. Contact Us:

If you have any questions or concerns about these Terms of Service, please contact us at customercare@keyana.au.